Summary (Plain English)
We collect your contact details and project information when you submit a form. We use this to respond to your requests and provide our analytics consulting services. We send lead notifications via Telegram. We don't sell your data. You can request access, correction, or deletion of your data at any time.
1. Who We Are
Data Controller: NOVERGEME
Website: s.novergeme.com
Contact: novergeme@gmail.com
2. What Data We Collect
We may collect the following categories of personal data:
- Contact details: name, email address, phone number, Telegram/WhatsApp handle
- Project information: website URL, industry, ad platforms used, business goals
- Communications: messages and correspondence with us
- Technical data: IP address, browser type, device information (collected automatically via cookies with your consent)
3. Purposes of Processing
We process your personal data for the following purposes:
- To respond to your audit requests and inquiries
- To provide our analytics consulting services
- To maintain site security and prevent fraud
- To analyze site usage and improve our services (only with your consent)
- To send marketing communications (only with your explicit consent)
4. Legal Basis (GDPR Art. 6)
We process your data based on the following legal grounds:
- Consent (Art. 6(1)(a)): For analytics/marketing cookies and marketing communications. You can withdraw consent at any time.
- Contract performance (Art. 6(1)(b)): To take steps at your request before entering into a contract (e.g., processing audit requests).
- Legitimate interests (Art. 6(1)(f)): For site security, fraud prevention, and improving our services. Our legitimate interests are balanced against your rights and freedoms.
5. Cookies
We use the following types of cookies:
- Necessary cookies: Required for the website to function (always enabled)
- Analytics cookies: Help us understand how visitors use our site (require consent)
- Marketing cookies: Used for personalized advertising (require consent)
You can manage your cookie preferences at any time via the "Cookie Settings" link in our footer or by clicking the cookie banner when you first visit.
6. Data Retention
We retain lead and contact data for up to 24 months from your last interaction, unless you request deletion sooner or we have a legal obligation to retain it longer. Technical logs are retained for up to 90 days.
7. Data Sharing
We may share your data with:
- Hosting providers: Vercel (for website hosting)
- Telegram: For lead notification delivery
- Analytics providers: Only if you consent to analytics cookies
We do not sell your personal data.
8. International Transfers
Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms.
9. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured, machine-readable format
- Object: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at novergeme@gmail.com or visit our Data Requests page.
You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
10. Children's Data
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Policy Updates
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates the most recent revision. We encourage you to review this page periodically.
Disclaimer: This Privacy Policy is provided for informational purposes and may require legal review to ensure compliance with applicable laws in your jurisdiction.